We are headquartered in Miami, USA and own a production facility in Huizhou city, China. Ricoma is a multinational high-tech enterprise engaged in R&D, manufacturing, sales and service of garment decoration equipment and software.At Ricoma, we have "A Passion for Excellence" in productivity, up-to-date technology and reliability, which makes Ricoma the most preferred source for embroidery equipment and digitizing software. Through years of relentless efforts, we have developed our own core technologies, established a comprehensive production base and built up a highly efficient sales and service network worldwide. Today, Ricoma is a well-known brand in the garment decoration industry throughout the world.Our factory is the most advanced state-of-the-art production with the spacious plant that is operated very efficiently with a modern and beautiful environment. We have a professional staff and well-trained work force that reinforces Ricoma's unique and outstanding corporate culture. With customers' needs in mind at all times, Ricoma has been adhering to independent technological innovation and implementing brand marketing strategy. For many years, we have been committed to research, development, design and production of computerized embroidery machines and software applications. Our research and development team has established strategic alliance and cooperation with partners in the United States, Britain, Germany, Japan, South Korea and many other countries.With the establishment of a strict and comprehensive quality management and control system, each product undergoes a rigorous inspection and testing process. Ricoma people always adhere to the most stringent inspection and quality control throughout the purchase of raw materials, semi-finished products processing, production and product packaging. This whole process has guaranteed the high quality of Ricoma products. All our products have been approved with international certification, such as CE and RoHS.Equipped with a strong professional and international sales and service team, Ricoma has established distributing networks in more than 160 countries and regions, which has further helped thousands of customers succeed in their business.Working together with a number of international logistics companies with efficient and convenient means of transport, we ensure that our products will reach customers in a timely and safe manner.To better service our customers worldwide, Ricoma has set up the Global Customer Service Center both in the US and in China, which offers uninterrupted service, 24 hours a day with faster response to customers' needs. This unparalleled and unprecedented service in the industry helps our customers, wherever you are, enjoy the Ricoma products with ease and confidence.We appreciate the trust and support you have placed in our company and will continue to work hard to bring our customers the competitive advantage you deserve and expect from us. Only when our customers succeed with our products and services, can we succeed in our business! This is what we believe and what we strive to achieve from day to day.
